The Retention Metrics That Actually Drive Value When it comes to client retention most business owners think to the number of customers that have left first = logo churn, or the number of unique logos that were customers but have now left. Most SMB owners have a general grasp of this one, however its much […]
Your customer LTV is not a metric to measure every once and a while and then forget. It’s the core engine to your business’s long term profitability. It’s the final scoreboard for nearly all finance decisions that most founders typically take a finger in the wind approach to “figure out as we go.” That’s why
Most SMB founders pay themselves the same way they set their services’ pricing by feel, by what the bank account allows that month, or by what the next guy is doing. This is a massive issue and will always leave you shooting from the hip either choking your business out of cash flow or building
How Much Should You Get Paid as the CEO of Your Business? The Founder Paycheck Problem: Read More »
In this featured episode of the Bender CFO Podcast, our founder, Collin Nieman, shares the strategic roadmap he used to transition from a Wall Street background to helping SaaS companies and creative agencies scale through sophisticated financial modeling and capital strategies. Drawing on his experience helping startups raise millions in venture capital and driving significant
Collin Speaks on Agency & SaaS Finance as Guest on Bender CFO Podcast. Read More »
